Kelcey was excellent from start to finish in the purchase of our home. She was very easy to reach often responding to email within minutes even into the wee hours of the morning. Kelcey was extremely personable and easy to work with. She answered all of our questions patiently and thoroughly and provided whatever we needed in a timely fashion. Kelcey was able to get us a preapproval within hours and was able to lock us into a great rate for our mortgage. We did hit a bump in the process when we found out that our IRS tax transcript would not be processed before our expected closing date. Kelcey patiently calmed our nerves and worked closely with her underwriter to get us “cleared to close” via other means in time for our mortgage commitment deadline, all within 24 hours. Kelcey’s strong work ethic ensured that we were able to close on our house and we are very grateful. We highly recommend Kelcey as a loan officer and would not hesitate to work with her in the future.

We have bought and sold three houses in three state, and refinanced two of them along the way, and can say without hesitation that Kelcey is by far the best mortgage broker we have ever worked with. She is extremely efficient and organized but also spends ample time talking with you to answer any question and explain the process thoroughly. Plus, she has a great sense of humor that helps you through the inevitable ups and downs of any real estate transaction! She got us a fabulous rate, turned everything around quickly and accurately, and was there for us throughout the entire process. At closing, both our lawyer and the seller's lawyer remarked that they love working with Mortgage Masters because everything runs smoothly every single time, and we are confident that Kelcey must be the best of the best within Mortgage Master. We give her five stars, two thumbs up, and every other accolade. Thank you, Kelcey!!

Kelcey has been excellent in helping us to refinance our mortgage, answering questions at whatever time of day. She also continues to answer follow-up questions even after the paperwork is done. We were referred to her by friends and we would gladly recommend her to our other friends as well. Thanks Kelcey!

I have NEVER had someone work so hard on our behalf. As a first time home-buyer, I had no idea what I was getting into. I honestly do not know if I would be moving into my house today if I had not found someone like Kelcey to walk me through the process, follow up on all my paper work, and give me a heads up on potential problems way down the road. Her know-how, friendliness, work-ethic, and most importantly, customer service, are something you will remember and appreciate long after you purchase your property.