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Read Those Homeowner and Flood Insurance Policies Before It Is Too Late

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People who do not fully understand their homeowner's or flood insurance policies would be wise to invest in a good life insurance policy as well. If a disaster strikes, the truth could kill you.

Even if you have both a homeowners' policy and a flood policy on your home, you may be less protected than you think. There are restrictions that can affect the amount you collect from either following a disaster.

The first loophole is the deductible. Most policy holders are aware of this because they have to choose a deductible for their car and health insurance as well as homeowners insurance and agents usually go to pains to make sure customers fully understand the concept. A deductible is the part of the loss or cost that the homeowner/car owner/unfortunate sick person must cover before their insurance kicks in and pays even a cent of the casualty loss.


In the case of homeowner's insurance the deductible is usually $250 to $1,000. The higher the deductible picked by the insured the lower the premium he must pay. While a $500 deductible is insignificant in the face of the total loss of a $200,000 home, it does discourage small claims. Insurance companies have long understood that without deductibles a portion of the public will, given the opportunity, file a theft claim when the next door neighbor's kid absconds with their daughter's naked and bald Malibu Barbie doll. While the doll might have an insured value of $4.50, the insurance processing costs (an adjuster to check out the claim and the usual price of pushing forms and paper) can run into the hundreds of dollars. Assuming you are not of the serial claims mindset, picking a high deductible will save a lot of money during those multiple years when, hopefully, you have no casualty losses. Still, it comes as a shock to learn that as much as $1,000 of your loss is automatically excluded from coverage.

Is your homeowner's insurance a "valued" policy? A valued policy is one which pays the limit of liability in the event of a total loss. For example, if your home were blown away (but not flooded) by Katrina, and it costs $300,000 to rebuild and your homeowners insurance is a valued policy with a $350,000 limit of liability, you would receive $350,000.

Is it a guaranteed "replacement cost" or an "actual cash value" policy?

A guaranteed replacement cost policy is one in which you will be paid the cost to rebuild your home in the event of total destruction regardless of the limit of liability. If your home is totally destroyed by fire and will cost $500,000 to replace, a guaranteed replacement policy will pay the $500,000 even if your home is only insured for $400,000. In such a case it is wise to document with pictures any really special features in the home, just in case an adjuster is a little suspicious of your claim for jade fittings in the master bath.

Even short of a total loss, the replacement cost versus actual cash value is a wrinkle that can throw policy holders into cardiac arrest. A replacement cost policy will pay for replacement or repairs based on the real life, real time price of materials and labor. For example, if a strong wind rips a large section of 25 year asbestos roofing shingles from your house, under an RC or replacement cost policy the insurance adjuster will process your claim as 20 squares (100 square feet each) of roofing shingles and roofing felt at $1,880 including labor. Great, go out, hire a contractor, and get that roof patched or replaced (and insurance companies will usually take into account the matching factor; i.e., if the repaired roof is going to look sloppy due to color match or aging, they will pay to replace the entire roof.) However, if you have an actual cash value (ACV) policy the bottom line will be quite different.

If the insurance company determines that the roof is 12 years old they will figure you have had the companionship and protection of those 25 year roofing shingles for close to one half of their useful life and would certainly have to replace them in 12 to 15 years. Thus the insurance company is only to willing to compensate for the remaining and assumed 13 years or so of life and will discount their payout according to a formula that takes that age into account. This could well result in a claim payment of $670 for replacement of that aged roof rather than the $1,880 indicated above.

Replacement versus ACV applies to kitchen cabinets, furnaces, appliances, and most household contents. It does not, however, apply to the cost of removing and disposing of damaged materials nor does it apply to those portions of a house that do not "wear out" such as framing, foundations, and other more or less permanent pieces of construction.

Like a deductible, the choice of ACV as opposed to replacement cost will be reflected in the annual price you pay for your policy premium. ACV is obviously less expensive than replacement cost and the decision is yours; just make sure you know what you are getting.

Back to flood insurance and what it will and will not do for its policy holders

Flood insurance is not a valued policy. While homeowner's insurance pays up to the limit of liability in the event of a total loss regardless of the actual loss, flood insurance pays to the policy limit. Therefore, if your home is insured for $150,000 and is lost to a flood, $150,000 is the most you could receive in reimbursement even if it will really cost $300,000 to put your home back together.

Policy holders must pick a deductible for flood coverage just as for almost any other kind of insurance. The insured, however, can pick a different deductible for the building and for contents coverage. Flood insurance can be obtained as either a replacement cost or actual cash value policy; however personal property and some building items such as carpeting are always adjusted on an ACV basis.

Most National Flood Insurance Program policies include Increased Cost of Compliance (ICC) coverage which applies when flood damage is severe. This coverage allows up to $30,000 to cover the cost of elevating, demolishing, or relocating a property if the local community declares it is "substantially damaged" or "repetitively damaged" by a flood. Such a payment will require that the homeowner bring the house up to current standards and the award amount, coupled with other claims cannot exceed the $250,000 allowed for maximum property coverage.

Insured owners of what are called "severe repetitive loss properties," that is, properties that repeatedly flood (and there are several definitions) may be eligible for grants to make improvements to their property that will mitigate the likelihood of future flood damage. Homeowners who refuse this grant money could be forced to pay increased insurance premiums.

There is an interesting little waltz going on in the wake of Hurricane Katrina as happens after almost every storm-caused flooding at least as far back as New England's Blizzard of '78. This time it may receive enough publicity to shame private insurance companies into leveling the playing field.

After a storm it is, admittedly, difficult to know, particularly in coastal areas, but levee waters in New Orleans will be contested as well, whether a house was knocked off its foundations by hurricane force winds or by a tidal surge; if wind damaged windows and roofs allowed water to pour in before the flood waters actually rose over the thresholds. Private insurance companies have, for years, insisted that as much damage as they can identify as being in any way water-related is not their problem and should be covered by federal flood insurance. How this plays out in the aftermath of the current disaster may affect homeowners insurance coverage for years to come.



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Comments (10)

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reply to: Anonymous If you paid for a replacement cost policy you paid premiums that had to include the cost of a general contractor. The adjuster is likely to act like you are the general contractor and not give you a realistic value on the claim. A common error... or a well trained professional? Texas homeowners with HO B policies get "professionally" handled all the time.

Above Posted By: Ken | Sat, 18 Feb 2006 17:25:51 EST

I am expecting an offer from my homeowners' insurance company on a small cottage whose roof was totally destroyed by Katrina. It was a high-quality asbestos roof covering a raised creole cottage about 1000 sq. feet. My policy has replacement costs. I would appreciate advice to negotiate with the agent. Kind thanks.

Above Posted By: Anonymous | Fri, 20 Jan 2006 07:17:54 EST

The key to full recovery from your insurance company is having an attorney or public adjuster on your side. The insurance company and their agents are not your friends. Their goal is to help you recover for the lowest possible settlement, while you want to be treated fairly. More often than not, this does not happen. The greed of big insurance companies is amazing. Be smart and stand up for your rights.

Above Posted By: P Berger | Tue, 27 Dec 2005 20:14:56 EST

Does a standard flood insurane policy include contents or a percentage for contents? My flood insurance adjusters are saying that I do not have coverage for contents. It seems that a standard flood insurance policy would include coverage of contents. The contents of the house are often worth more than the damage caused by a flood. I was told that a standard flood insurance policy covers up to 40% of contents.

Above Posted By: Jessica | Wed, 9 Nov 2005 22:04:38 EST

reply to: paul resch

It is illegal for a bank to require that a home be insured to the loan amount. Homes are to be insured only to replacement cost for flood or the max allowed through the NFIP which is $250,000 per home or $250,000 per unit if a condo unit.

Above Posted By: Michelle | Tue, 8 Nov 2005 13:45:38 EST

Tell me how someone is supposed to replace a queen sized bed frame for $4.00, a washer and dryer for $35.00 each. We had a house fire back in May, just got the check that is "supposed" to cover the price of replacing all of our belongings. We are getting jerked around and run over by this friggin insurance company I have no clue what I'm supposed to do.

Above Posted By: kristin | Mon, 31 Oct 2005 21:22:12 EST

My home had 4 feet of water, do I have to comply with the ICC Coverage?

Above Posted By: CORNELL MARTIN | Sun, 30 Oct 2005 10:09:44 EST

Can anyone tell me whether or not it is legal for a Bank to demand that a homeowenr secure more flood insurance than the outstanding loan amount? Currently my client owes $110,000, however their Bank is stating that they can demand the howeowner to purchase the maximum amount ($250,000). Is this legal? How can a BANK collateralize an amount beyond the debt?

Above Posted By: Jon | Wed, 26 Oct 2005 16:47:56 EST

A relative with a condemned house,due to flood, in Bay St Louis Mississippi has been told that he must rebuild the existing property. If he chooses to build at some other safer location his insurance company may reduce the amount of money he will receive. What is the basis for this?

Above Posted By: paul resch | Wed, 12 Oct 2005 07:49:09 EST

It makes me sick that victims of disasters such as Katrina and Rita have to fight and battle with insurance companies during times like these. These companies will do anything to find a way to deny insurance claims and save their company money. This is completely unfair and someone should step in and do something about the treatment of victims of natural disasters by the insurance industry.

Above Posted By: nawlins | Tue, 27 Sep 2005 14:10:14 EST


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