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The Changing Real Estate Market - Oxley Holds Hearings

by Glenn Setzer on
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Remember our old friend Michael G. Oxley?

The Republican Congressman from Ohio is chairman of the House Committee on Financial Services and has been, along with ranking Democratic member Barney Franks of Massachusetts, investigating allegations of restraint of trade and unfair competitive practices (the labels are ours but are reflective and fair) in the real estate industry for the past two years.

Recently the House Subcommittee on Housing and Community Opportunity held hearings entitled "The Changing Real Estate Market." We will try our best to report on this hearing in a fair and balanced way. Well, actually we will try but may not totally succeed.

Like Blanch Evans of Realty Times, a major on-line real estate publication, after reading the testimony we can only consider that this what used to be called a "neck-tie party" in the old west. Ms. Evans has been on a bit of a rant about these hearings for the last week, and while we find room for disagreement, she certainly has more than a few valid points. And, if her account is correct, the hearings did not exactly turn out the way Oxley (who has announced his retirement at the end of the current term) anticipated. We will reference Ms. Evans more extensively later in this series.

But let us work through the process.

Rep. Oxley began the hearings that convened on July 25 by stating that "An increasing number of observers - from the government to consumer groups to academics - are asking ...why, in an industry with more than 1.3 million competitors, with home prices that vary widely - that brokers...so uniformly charge a six percent commission? Moreover, why has the six percent fee remained the same as home prices have soared, and with new technologies that make brokerage more efficient? Wouldn't real competition produce varying services and varying prices?"

Rep. Oxley referenced a letter (or letters) he and Frank sent to the Government Accountability Office in 2005, (extensively reported here-see the list at the end of the article) and the resulting report from GAO that apparently stated that "Real estate brokerage is self-regulated. Licensing rules are entirely set by the brokers themselves and exchange rules are entirely set by the brokers themselves. The exchanges have become institutions to protect the interests of brokers, not consumers."

Oxley said, "We let the stock exchanges in this country set their own rules, but only with the SEC (Securities and Exchange Commission) reviewing and approving those rules. For residential real estate markets, there is no government regulator to protect the public interest. There is only regulation of the brokers, by the brokers, for the brokers."

Rep Oxley referenced a recent Federal Trade Commission enforcement action against the Austin, Texas Board of Realtors for "establishing rules that essentially froze properties out of the market if the seller used a service that traditional brokers didn't like" i.e. homes where the seller used a broker who performed very limited services could not be listed in the areas Multiple Listing Service (MLS).

Oxley cited other occasions for concern:

  • Local initiatives promoting state regulations to outlaw "minimum service" brokerage (also known as "unbundled services") where brokers charge lower fees in return for less than traditional full service.
  • Brokers who complain of discrimination in the markets such as brokers who will not show buyers the homes listed by minimum service agents or agents who charge less than the prevailing local rate.

These examples, Oxley explained, show organized real estate brokers setting or using the rules to protect higher fees or stifle competition "to the detriment of consumers and to the detriment of new brokerage models."

Oxley then identified the elephant in the room: "We on this Committee know only too well that the NAR wants to keep national banks from providing real estate services."

"What do all these examples have in common?" Oxley asked. "They show organized real estate brokers setting or using the rules to protect higher fees or stifle competition to the detriment of consumers and to the detriment of new brokerage models."

Those invited to provide testimony before the subcommittee included:

  • A Deputy Assistant Attorney General (the Department of Justice has multiple lawsuits pending against the National Association of Realtors')
  • The Director of Policy Planning, Federal Trade Commission
  • The Director of Financial Markets and Community Investment, Government Accountability Office.
  • The Executive Director, Consumer Federation of America
  • A Texas based discount realty broker from Austin Texas
  • The senior vice president of Real Estate Networks, LendingTree, LLC
  • The President of Internet based real estate firm Redfin
  • The Senior Vice President and Legal Officer, RE/MAX International, Inc.
  • The President-Elect of the National Association of Realtors.

Count the participants and consider their individual agendas and determine for yourself where this hearing was going.

We will summarize the testimony of the various participants over the next few columns and invite your comments. We promise to be fair in publishing them. Our own remarks may not be so even-handed.


Comments

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Jack Olson
on
Looks to me like anti-trust violations and price-fixing.
Roger from TN
on
Silly me, I thought I could sell houses just sitting in my office, making phone calls and sending emails, five days a week. Why, just last Sunday I saw several securities brokers skip church and family time so they could drive their clients around to look at stock portfolios! Reporters develop a healthy respect for police work when they ride with a cop for one night shift. Perhaps the Rt. Hon. Oxley should ride with a real estate broker for a weekend, and stop comparing apples to oranges.
Melissa from ATL
on
Ditto to Jack. No one want to talk about all the hours and money spent on marketing a home for sale and 4 months later there is no sale. The amount of money that an average REALTOR Makes is I think up to about $25,000 a year. WOW, I should get a real job that actually pays me weekly regardless if they sell anything or not!
Kim
on
If someone is being charged to much they have the option to go to another Real estate office. It is the same with Mortgage Brokers. Consumer education is what should be addressed so that people are aware that not all brokers charge outrageous fees. There is alot of time and Money in marketing. Educate the consumers so that the Brokers who do overcharge become forced to be fair and not greedy. It is not right that "Brokers" get a bad reputation due to the greed of some!
John
on
Kim, buyers that are forced to sign exclusivity agreements with Realtors do not have the option to go to a cheaper, non-traditional broker without being charges a fee to terminate said exclusivity agreement. Also, who is responsible for the education of the buyer? The Real Estate Broker that wants the borrowers business and the 6% commission? or the discount broker that is only charging minimal fees? Free Trade does not mean 6% commission on every home sale.
Leesa
on
So how is it that Real Estate agents get to charge 7% and don't do much more than open a door. When we know how much work we do for our clients and how many hours we spend trying to make a win win situation and yet we spend most of our time in public defending our profession. I think that maybe a reporter should not only spend a week with a broker but a week with a RE agent. Then interview some past clients. 1st time home buyers, or someone who's home we saved as well as 100's of mthly dollars.
anonymous
on
John, I would first like to point out the fact that BROKERS do not have customers sign such an agreement and do not charge a fee if the customer goes elsewhere like Real Estate agents do. As far as the education of the consumer, this day in age if you are making a purchase as large as a home with all the info at your finger tips and the many different brokerages to choose, I think the consumer should take responsabilty for their own education. Just like any other purchase.
shane
on
Hearing of this type is a good thing for the real estate industry in the long run. The issue of consumer rights is what is at hand here. Operational cost and efficiency is up to each individual company to manage (time & cost). The issue of the MLS is what really is at the core here. Commissions I think will fade leading to a more competitive industry in the end, and then again maybe not (how far will this industry promote consumer issues and education will decide).
shane
on
Brokers control of MLS systems and not the consumer is a fair issue to tackle, especially when most MLS systems post commissions to be paid, why speak of “price setting” when all can simply just read it? The solution: a free to all MLS system all can post listings. Let the general consumer control the data. No one should be able to stop competition base on what is charged, or stop a consumer from gaining full benefit from the market or what tools are available to them?
Beth
on
Shane, A "free" MLS, what a joke! I would love to see consumers sort through thousands of properties for sale without knowing what is valid or not. Wouldn't a seller be tempted to enter information that may not represent the true condition of the home just to get someone to visit the property? Data validation and education of the thousands of Realtors that utilize the MLS systems is what makes it so valuable.
Connie
on
Why is it that we are always the "bad guy"? We work for months advertising and marketing a property and many times don't even get paid...much less recover our costs. When is the last time that you saw a price list from an Attorney or a Dr. or a hospital as far as that goes. And they get paid whether the "consumer" wins or loses. We don't!! We pay dearly for the MLS and I see no reason that the public should be invited to use it for free!! It's our tool!!