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NY Attorney General Files Appraiser Fraud Suit Against First American

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We explored foreclosure fraud pretty thoroughly several years ago (search the website for "appraisal fraud") and learned that no one was more upset over the pressure on appraisers to bring in inflated property values than honest appraisers themselves who were blogging on the subject and gathering signatures on petitions for regulatory action. But what had been a hot topic, threatening to involve lenders, loan officers, and real estate agents in addition to appraisers died down, probably because property prices were rising so rapidly that the appraisers couldn't legitimately inflate prices fast enough to keep up with reality.

Until now.

With foreclosures mounting, homeowners finding they cannot refinance because of negative equity, and investors and regulators asking questions about the numbers of loans granted at 100 to 125 percent loan to value, the appraisers and those who employ them are once again under scrutiny.

On November 1, New York State Attorney General Andrew M. Cuomo announced that he is bringing suit against one of the largest real estate appraisal management companies in the country and its parent corporation for mortgage fraud.


The company, eAppraiseIt (EA) a subsidiary of First American Corporation is accused in the suit of caving into pressure from Washington Mutual (WaMu) to use a list of "Proven Appraisers" who were willing to provide inflated appraisals of residential real estate. Cuomo said that the scheme was outlined in numerous emails that showed EA executives knew that their behavior was illegal but were willing to break the law to lock up WaMu's business.

"The independence of the appraiser is essential to maintaining the integrity of the mortgage industry. First American and eAppraiseIT violated that independence when Washington Mutual strong-armed them into a system designed to rip off homeowners and investors alike," said Attorney General Cuomo. "The blatant actions of First American and eAppraiseIT have contributed to the growing foreclosure crisis and turmoil in the housing market. By allowing Washington Mutual to hand-pick appraisers who inflated values, First American helped set the current mortgage crisis in motion."

According to a press release issued by the Attorney General's office, EA began processing appraisals for WaMu in April of last year and the mortgage lender quickly became EA's biggest customer. (EA is also provides title insurance services). However, WaMu soon complained that the appraisals were not coming in at high enough values and pressured EA to switch to employing only appraisers from a new panel of "Proven Appraisers" that WaMu had hand picked specifically because they inflated property values. These higher prices allowed WaMu to close more loans at higher values. Between April 2006 and October 2007, EA provided approximately 262,000 appraisals for WaMu and received over $50 million in fees.

In one example from the 31 page complaint, which was quoted by Amir Efrati in the Wall Street Journal on-line, New York State alleges that EA increased its estimate of a property to $2.3 million from $1.6 million after the company was allegedly told by the Washington Mutual the higher number would help the loan go through.

The press release provided the following details from what were described as "numerous" in-house emails regarding the "Proven Appraisers" program.

  • On February 22, 2007, EA's president told senior executives at First American in regards to the program that "we have agreed to roll over and just do it..."
  • On April 4, 2007, eAppraiseIT's executive vice president stated in an e-mail to First American: "we as an AMC [Appraisal Management Company] need to retain our independence from the lender or it will look like collusion... eAppraiseIT is clearly being directed who to select. The reasoning... is bogus for many reasons including the most obvious - the proven appraisers bring in the values."
  • On April 17, 2007, eAppraiseIT's president wrote an e-mail to First American explaining why its conduct was illegal: "We view this as a violation of the OCC, OTS, FDIC and USPAP influencing regulation." E-mail evidence also shows that WaMu pressured EA to inflate appraisals as a condition for doing future business together:
  • On September 27, 2006, First American's vice chairman reported that a WaMu executive told him: "if the appraisal issues are resolved and things are working well he would welcome conversations about expanding our relationship..."

The lawsuit seeks to end the illegal relationship between First American and EA and WaMu. It also seeks penalties and disgorgement from First American and EA. The lawsuit alleges that First American and EA violated appraiser independence laws, which regulate the conduct of real estate appraisers.

According to Efrati, Seattle-based WaMu is not named as a defendant in the suit, although the suit indirectly targets the lender because as a subsidiary of a federally chartered bank, is federally regulated. According to the complaint, however, the bank, which generated $116 billion in residential mortgage loans in the first three quarters of this year, ran afoul of federal guidelines set in 1994 by Treasury Department agencies to protect appraiser independence.

Cuomo's lawsuit was filed in the Supreme Court of New York, New York County, Manhattan.



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i went into contract for a new consturction house approx. 1yr ago...at that time a RE appraisal was done and was the same as the purchase price.....now 1 yr later we are ready to close and the market has gone down incredibly and so have the comps.....any suggestions here.to get this thing reappraised and have seller redue the price...by the way obviously my bank is WAMU....need help here!!!

Above Posted By: tom | Mon, 4 Feb 2008 18:28:38 EST

I am absolutely amazed with the naïveté Americans. RE brokers and Mortgage Brokers are both paid on commission.Financial firms/banks make lots of money on mortgage interest (read commission). You have to be outright dumb to not figure that with billions of dollars on the line, and appraisers needing to make a living like the rest of us, that this would happen. Wake up and smell the Starbucks folks, this ain't Disney's happy ending. The only one protecting your finances is you, start doing it.

Above Posted By: Former Broker | Sat, 10 Nov 2007 08:15:49 EST

Question... Who is the lonliest man in America? (besides the Maytag Repairman, of course). Answer.... Honest Real Estate Appraisers Ha.ha.ha

Above Posted By: Alan | Fri, 9 Nov 2007 13:04:07 EST

What about the other over-inflated appraisals done for other companies? Should you look at those as well? Like HSBC, Franklin Credit, GMAC, etc.....

Above Posted By: Anonymous | Thu, 8 Nov 2007 12:28:32 EST

I worked w/EAI for 2 yrs and after about the first 6 mons my orders reduced a lot. I refused to do ridiculous 'corrections' to my reports and would not change my analysis. About 5 mons ago, my volume went up and a lot of it was from WaMu. Now it dried up again. It is possible to be on their Proven List and not even know it. It's time for regulation of Do Not Use Lists and disclosure to appraisers of their status with major lenders. The only way to control mortgage fraud if you ask me.

Above Posted By: Concerned | Mon, 5 Nov 2007 19:32:22 EST

conflict of interests -eappraiseIT for First American Corp. Landsafe for Countrywide -Fraud and Fraud.

Above Posted By: akon | Mon, 5 Nov 2007 12:50:28 EST

I also was a WAMU staff appraiser for over 5 years & have been an Appraiser for 30 years. ROV's were used but only if the agent, borrower loan officer provided new, possibly better sales/lists etc. Most cases did not prove a value change and I did none as did many of my co-workers. eAppraiseIT also did not pressure appraisers that I know of. This does not mean it didnt happen with some appraisers as I also do reviews and there are crooked appraisers out there. This is Cuomos witch hunt.

Above Posted By: anonymous | Mon, 5 Nov 2007 12:36:38 EST

Florida needs an AG like Mr. Coumo, ours listens to the broker who runs Florida's licensing and he has told me he sees "nothing wrong with asking appraisers to make a minimum value" because brokers don't have to follow USPAP. I am on my own because I refused to sign appraisals inflated by the MAI where I used to work, he said I was "too hard to work with." I have been unsuccessfully trying to build a business, but because I won't cave to the pressure I am sure someone has me on a list.

Above Posted By: Art | Mon, 5 Nov 2007 12:01:07 EST

I've faced appraiser pressure for over 25 yrs in SE Fl. We had a Lot of Subprime lies, cash back at closing, silent second mtgs..... EA sued a FL appraiser whose site said EA opened appraisal files and changed them. Several appraisers got flack for low values, then L/O said, 'oh, thanks for fixing that' and the copy was.... changed! They admitted to opening files "to make minor corrections or to apply our watermark". Denied emergency injunction to close down MortgageFraudWatchList.org -

Above Posted By: Doreen | Sun, 4 Nov 2007 21:33:37 EST

I am a Land Surveyor specializing in residential real estate for over 20 years. In my attempts to collect my fees from the closing proceeds, I have uncovered "professionals" from all walks engaging in unethical activity and outright fraud. Lenders, Appraisers, Title Agents, and other Land Surveyors. My thinking has always been that most fraud typically stems from unscrupulous individuals... it is appauling to see such widespread illegal activity being deemed as policy by such major players.

Above Posted By: Andrew Snyder, P.S.M. | Sun, 4 Nov 2007 19:20:37 EST

This lawsuit is just the tip of the ice-berg regarding manipulation of not only appraisers but the appraisal reports. Data mining the appraisal reports by lenders, appraisal managment companies and others has created an environment of unfair competition, copyright infringement, and unfair trade practices. Lenders such as WA MU and their like have abandoned sound business practices for greed. The cost once again will be borne the American public.

Above Posted By: Tim Vining | Sun, 4 Nov 2007 17:38:55 EST

To Trevor: So who originated your FHA loans? You know, on those "investment" homes that you state are your primary residences?

Above Posted By: Danielle Von Tungeln | Sat, 3 Nov 2007 09:07:24 EST

States' Attorney Generals should file more fraud suits against unscrupulous, corrupt property managers, (who are NOT regulated by anyone), who blatantly lie to appraisers that serious HOA losses have been corrected when they have NOT!

Above Posted By: Anonymous | Fri, 2 Nov 2007 15:50:37 EST

I was staff appraiser for WAMU for 5+ years with no pressure to inflate appraisals..... just for the record!!!!! Homeowners & Brokers exert insane pressure on appraisers to hit the numbers.

Above Posted By: Trevor | Fri, 2 Nov 2007 15:05:12 EST

When I worked for Beneficial/Household (especially after Household took over),I saw all this non-sense developing in the name of "growth for growth's sake". It started big-time in 1998 right before and immediately after the so-called merger. High pressure for fast growth was applied, especially to "older conservative managers" and those who wouldn't or couldn't make that adjustment were shown the door.Bene/Hshld are now under the HSBC umbrella and I would love to see how "well" they're doing!

Above Posted By: Ron B | Fri, 2 Nov 2007 12:08:28 EST

This must be why I quit receiving appraisal orders from them. I came in low several times and wondered if that affected receiving business through e-appraiseit! Couldn't prove it, but I sure suspected it. Can you believe we are being blacklisted for doing the right thing? That makes me sick! Independent Fee Appraiser in Ohio

Above Posted By: anonymous | Fri, 2 Nov 2007 12:06:09 EST

To johnson, appraisers ALWAYS have a choice. Either they are in it for the money, or for the profession, but it cant be both. Not only should they go after WAMU, but go after each individual appraiser and clean the scum from the profession! I knew something was up when I never got another order from WAMU or eappraiseIt after 1 appraisal. Yes, I too have been appraising for 2 decades, and I will STILL be here, when this "cleansing" is over. See, I have nothing to worry about!

Above Posted By: 1 Appraiser w/integrity | Fri, 2 Nov 2007 11:58:33 EST

I agree they should nail WAMU to the wall for this. They were the ones pressuring appraisers. The appraisers buckled to the pressure but I feel as though they had no choice. If they didn't the next one would. Kudos to appraisers that made it thru the boom with their integrity intact.

Above Posted By: johnson | Fri, 2 Nov 2007 11:23:27 EST

Why are they only going after the appraisal company? why dont they go after WAMU too?

Above Posted By: loan officer | Fri, 2 Nov 2007 10:51:09 EST

I KNEW IT!!!!!!!!!!!!!! Appraising for two decades

Above Posted By: Alan | Fri, 2 Nov 2007 10:36:21 EST


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