The list of resources below has been compiled for anyone that suspects that they may be a victim of any type of fraud or scam. The list was originally designed as a resource to report mortgage fraud, predatory lending scams and identity theft in Massachusetts but may also serve those who are victims of many types of fraud in Massachusetts. Other types of fraud may include:

  • Internet Scams
  • Phishing/Email Scams
  • Credit Card Fraud
  • Investment Scams
  • Financial - Debt Elimination
  • Business/MLM Scams
  • Etc.

FBI Field Office, Mortgage Fraud
White Collar Crime Supervisor
http://boston.fbi.gov/
One Center Plaza, Suite 600
Boston, MA 02108
Phone: (617) 223-6477

Office of the Attorney General
Consumer Complaint and Information Section
Consumer Complaint Form:
http://www.ago.state.ma.us/filelibrary/ccboth.pdf
McCormack Building
One Ashburton Place
Boston, MA 02108
Phone: (617) 727-2200

HUD Regional Office
Boston Regional Office
10 Causeway Street
Room 301
Boston, MA 02222-1092
Phone: (617) 994-8200
Fax: (617) 565-5257

Massachusetts Division of Banks
Consumer Assistance Office
http://www.state.ma.us/dob/complaint.htm
One South Station
Boston, MA 02110
Toll-Free: (800) 495-2265 ext. 501 – Massachusetts only
Phone: (617) 956-1500 ext. 501
Phone: (617) 956-1599

Nationally Chartered Credit Union
Region 1 – Albany
http://www.ncua.gov/AboutNcua/org/Region1.htm
9 Washington Square
Washington Avenue Extension
Albany, NY 12205
Phone: (518) 862-7400
Fax: (518) 862-7420

State-Chartered Credit Unions
Massachusetts Division of Banks
One South Station
Boston, MA 02110
Phone: (617) 956-1500
Fax: (617) 956-1599

Savings & Loan Association or Savings Bank
Office of Thrift Supervision
Northeast Region
http://www.ots.treas.gov/resultsort.cfm?catNumber=88&dl=17&edit=1
E-mail: consumer.complaint@ots.treas.gov
Harborside Financial Center Plaza Five
Suite 1600
Jersey City, New Jersey 07311
Phone: (201) 413-1000
Complaints: (800) 842-6929

National Fair Housing Alliance
To locate your local office:
http://www.nationalfairhousing.org/html/memberOrgs/operating.htm
National Contact: E-mail: nfha@nationalfairhousing.org
1212 New York Avenue, NW Ste 525
Washington, DC 2005
Phone: (202) 898-1661
Fax: (202) 371-9744

Massachusetts Board of Registration of Real Estate Brokers and Salespersons
http://www.mass.gov/dpl/boards/re/index.htm
239 Causeway Street, Suite 500
Boston, MA 02114
Phone: (617) 727-2373

Massachusetts Board of Real Estate Appraisers
http://www.mass.gov/dpl/boards/ra/index.htm
239 Causeway Street, Suite 500
Boston, MA 02114
Phone: (617) 727-3055

Better Business Bureaus

Better Business Bureau, Inc.
This branch serves Eastern Massachusetts, Maine & Vermont
http://www.bosbbb.org
http://www.bosbbb.org/services/complaints.asp
info@bosbbb.org
235 West Central Street, Suite 1
Natick, MA 01760-3767
Toll-Free: (800) 4-BBB-811 - from Vermont & Maine
Fax: (508) 652-4820
Phone: (508) 652-4800

Better Business Bureau of Central New England
http://www.worcester.bbb.org
E-mail: info@worcester.bbb.org
339 Main Street
Worcester, MA 01608-1900
Phone: (508) 755-2548
Fax: (508) 754-4158