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Contact Information
phone: (703) 597-1986
mobile: (703) 597-1986
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Stephanie Johnson
Keller Williams Metro Center
8133 Leeseburg Pike, Suite 800
Vienna,  Virginia  22182
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About Me
Stephanie Johnson, a native of Virginia is an Independent Realtor with KW Metro Center located in Vienna, VA. She comes from an extensive background in Residential Property Management and Sales and brings such positive energy and drive to the KW Family and real estate industry. Being in Residential Sales as a Sales Consultant and a Sales Manager for over 15 years, she is a highly passionate individual who truly enjoys helping and uplifting others. She is quite professional, dedicated, trustworthy and a caring person who you were waiting for to help you. She has that special glow, that smile that you know she will take care of you. She loves what she does, it shows by her actions, and this makes her stand out from all others. For the past several years, she has been involved with the GSNC spending time and mentoring the youth. She also has been apart of two local Breast Cancer Organizations both located within Northern VA to include The National Breast Center Foundation and We Will Survive Cancer. As of late 2017, she is a Breast Cancer Survivor and she has become an Inspirational and Motivational Speaker sharing her journey to help others. She is very compassionate individual and shows it with her huge heart. Stephanie loves her family with a devotion to God and her daughter Sania. In her free time, she enjoys spending time with her family going to parks, road trips, movies, cooking, fishing and other spontaneous adventures. She is the agent you have been looking for, she has redefined herself and she keeps moving forward. She is quite thankful for God and all he does and for her amazing support system that has helped her along her way. She shows true resilience, ambition and determination and continues to smile all while continuing on her new journey. She is that one person that you have been looking to meet and to help you.
Employment History
Sales and Marketing Manager, Ross
Public;251-500 employees;Property and REO Management
August 2012 - January 2017 (4 Years 5 Months)
Lead and supervises activities comprising the Company's overall marketing strategies and programs associated with achieving the designated community's group's occupancy and income goals. Maximize revenue producing activities that directly impact revenue/occupancy for supported properties. Increased occupancy dramatically over the past year as the Sales Manager. Reduced vacancy down nearly 2.5% within the last year. Extremely eager and loving what I do. I love to assist customers find new homes and I take extreme pride with providing world class customer service! Hire and train new staff and develop staff to maximize potential. Supervise direct reporting staff in accordance to overall company policy. Monitor staff performance including performance reviews and address performance problems through corrective action and dismissal. Approve time records and requests for time off. Compile and evaluate data to strategically project and develop successful market strategies to achieve budged/target occupancy. Proactively seek out new and maximizes the current outreach marketing efforts. Utilize appropriate metrics to determine effectiveness, and make appropriate adjustments to promote the property, increase traffic, and achieve budget/target occupancy goals. Work in conjunction with the Property Manager to set and apply rental rates to achieve budgeted revenue goals.
Sales and Marketing, Bozzuto Management
Public;500 + employees;Property and REO Management
June 2003 - August 2012 (9 Years 2 Months)
2006, 2007, 2008, 2009 & 2010 Top Sales Achiever Award Recipient. Over 75-85% closing ratio maintained from 2006 to present to assist with maximizing apartment rentals. Perform Leasing Management tasks daily. Greeting prospective residents (by phone or in-person), assessing their needs, presenting our communities, and closing the sale to maximize property occupancy. Generating leads by marketing outreach and converting leads into sales to increase revenue. Ensuring the office, models and vacant apartments are in perfect condition for viewing to build occupancy. Conducting market surveys and utilizing the information to improve sales. Conducted corporate marketing activities to include; regular visits to area businesses, corporations and realtors to know competitors and apartment rental pricing. Assisted Property Manager with preparation of leasing/marketing reports to align pricing and concessions. Participating in the monthly lease renewal program to keep occupancy high and keep residents living there. Responding to resident concerns and resolving customer objections of 1180 apartments to maintain good customer service. Accepting service requests and following-up to ensure prompt resolution to provide adequate and efficient customer service. Conducting move-in/move-out inspections of apartments. Completion of Grace Hill & Call Source training to include; fair housing, leasing for example to stay current on policies and procedures in the business.
Sales Professional, RIMSI, Corp
Privately Held;101-250 employees;Property and REO Management
June 2002 - June 2003 (11 Months)
Responsible for specific portfolio of leases providing lease administration support to include necessary transactions such as lease payments, lease billings and cash receipting. Help prepare and implement marketing plans, complete marketing surveys, analyze rental trends and track advertising effectiveness. Complete all lease applications and participate in the verification of applications. Notify prospective clients of results on the approval process. Maintain accurate client records in accordance with Company policy. Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis. Maintained company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up. Assisted Property Manager with preparation of leasing/marketing reports. Assisted with staff management responsibilities to include supervising, training and development of four to six individuals.
2005 - 2008
DeVry University - Online
Business Admin
2008 National Dean’s List Recipient (GPA 3.8) 2007 National Dean’s List Recipient (GPA 3.9) 2006 National Dean’s List Recipient (GPA 4.0) 2006 International Scholar Recipient (GPA 4.0) 2005 National Dean’s List Recipient (GPA 4.0)
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