Where do I start describing Hugh? He provided superb counsel and creativity on a couple mortgages for me. I say creativity because he always thinks ahead about how best to optimize the terms to meet the client’s need. Hugh is incredibly responsive, buttoned up and personable. What a package. I have referred several colleagues to him, and they all give me similar feedback. So it’s not just me. It’s Hugh.

Hugh was fantastic to work with! He gave us great attention and was thorough in explaining the "ins & outs" of the loan process on our current mortgage. He was very prompt in returning phone calls and made himself available to our schedule. When we considered a refinance, Hugh was the first and only person we contacted. He researched the different loans available and gave sound advice on the direction to go. We would not consider doing business with anyone else. Hugh will always be our first call when it comes to a new mortgage or refinance.

Where do I start? I went to Hugh to get prequalified at the recommendation of my realtor. Hugh spent the time to write up 3 different scenarios of how I could finance my loan and what the costs would be. Once the contract was signed, I regretfully tried another mortgage broker who reportedly could get my costs lower. When I told Hugh I was talking to another broker who had lower costs, Hugh asked what he could do to keep my business and proceeded to match the "lower" costs. I was sold! I am in the mortgage business and felt like I was pretty educated on the process. Hugh however had knowledge I did not. Hugh had tremendous expertise on all the changes in quidelines and mortgage origination laws that have occurred since the mortgage market crash. Hugh also spent almost an entire day on the phone with me walking through the final closing statement the day before the closing. When I posed the tough questions, Hugh patiently walked me through the answers. In addition, he went the extra step of getting the statement revised so we could benefit from the maximum amount of buyer costs the seller had agreed to pay. Hugh has integrity and it comes through!!