Everything you need to know about HERA/RegZ
This is a great article by Mary Schaber Eyler discussing everything you need to know about HERA/RegZ from a processing perspective. I thought folks here might find this interesting.
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http://www.topofmind.com/blog/index.php/2009/07/confessions-of-a-contract-processor-hera-leaving-you-dazed-and-confused/