This may be a long shot Dave but it saved me. I showed a delinquency of 18% so went back to the management company. I asked them to double check this for me. After probing the clerk (key point here) who was filling out the hoa cert I realized, as she did, she might be miscalculating the actual delinquency rate.
She talked to her manager who confirmed the delinquency should only be for those that are MORE than 30 days late and she was counting anyone was late for any period of time. This cleared up 3 of the delinquencies and got me to 12%. I would definitely double check yours and realize that much of the time you have entry level clerks going thru this data and may not be clear on what they should be looking for...a little alarming considering the potential impact of this data.
Hope it works out for you.
Tony