Countrywide Predatory Practices?

My brother attempted to refi an existing ARM as a Fixed Rate mortgage through Countrywide.  He was told that they could only help him if he was behind in his payments, which he had not been.  Per their instructions he naively let himself fall behind.  He was then asked to submit the necessary documents and was then told that he would be contacted and not to call them.  The next thing that he heard after having pestered them for an answer was that his house would be sold out from under him at a Sheriff's sale.  He lost the house and was given 6 months to get out or he would be evicted.  My brother was too proud or embarrassed to ask for help and he knew absolutely nothing about such matters. He panicked, went into a deep depression and on 12/16/08 he shot himself in the mouth with a shotgun, two days before the eviction hearing.  This was a man with no credit card debt or any other problems in his life.  I have since heard from several other people who were told the exact same thing from Countrywide.  Does anyone here have a similar story?  I am considering joining or starting a class action lawsuit.  I look forward to your replies.  Thanks in advance.

Wow - I'm very sorry for your loss. If I come across anybody with a shared experience with Countrywide, I will direct them to this thread.

Thanks for your concern!  I appreciate your thoughts!

yes, im sorry to hear of your loss, that is tragic!  we fell behind on our mo.with countrywide they sold to ameriquest who told us the same story then sold to citifi we were in contact with all to get remodified citifi sold to American Home Morg. Serviceing Inc. apparently a delinquency collect agency for mo. companys. we  were told we had a negociator and she will contact we have called every day with no success. we just recieved a foreclosure notice servicing rights from ameriquest/dauche bank? we cant find anyone who is willing to help, my husband is now collecting disibility do to a physical problem which is why in fact were in this situation. its so crazy it makes me dizzy trying to piece together the last few years.   I believe that our orig. morg. with countrywide started the ball rolling. i do believe they did have a law suit against them already for this kind of crap.   i dont know if you know anything email  sqc61@yahoo.com