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Title Insurance and Homebuilders - An Unholy Alliance?

by Glenn Setzer on
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The title insurance business is very competitive. Its products are totally unglamorous; don't differ much from those of its rivals; and there isn't a lot of repeat business from the end user.

The end user is the homeowner who is usually required to purchase lender's title insurance when buying a home or refinancing it and who may or may not choose to buy owner's insurance at the time of initial purchase or subsequent refinancing. In either case, once is enough. Title insurance isn't cornflakes, and, as a consumer product, has a darn poor business strategy.

So, the industry rarely bothers to market to the people who actually pay for their product. Therefore, few consumers could buzz in with "What are Ticor, Chicago, and First American?" on Jeopardy!, even if "America's Top Title Companies" were the $2000 answer.

Instead, title insurers market to the middlemen who are in the position to give them business time after time. There is big money to be made if a title insurance company can secure the repeat business of a major bank, mortgage company or escrow agent.

Rarely is a home buyer asked to pick his title insurance company. Certainly he could demand that right, but most homebuyers are unaware of or forget about this item on the settlement statement and are as content with the fait accompli - a policy ordered by the lender - as they can be expected, considering it may have cost them $500 or more at closing.

Thus the competition for title insurance business takes place at a very sophisticated level, business to business, and has, over the last ten years or so come under serious investigation for several illegal or unethical schemes to give title companies an unfair advantage and/or to reward lenders for their patronage.

The most recent allegations are ongoing. At present ten states are investigating alleged title insurance fraud. These investigations involve not only a number of America's top title insurance companies but two super-size lenders, a national real estate company, and, most notable in this investigation, a large number of large homebuilding corporations.

The current scheme, at least the one under scrutiny in California, Washington State, and Colorado, is very complicated and involves not only the title company and the middleman (lender/homebuilder/real estate company), but a reinsurance company, usually a subsidiary of the middleman.

In case you wonder how we went from lender to homebuilder in a single paragraph, a note about how homebuilders sometimes operate is in order. A huge nationwide developer of golf course communities (real story) once it options a tract of land in virgin territory, makes its second item of business picking a local lender for end financing of its development. Being selected to handle the financing for a 200 or 800 lot development, even if only for a short term mortgage on the land, is a tremendous opportunity for a local, even a regional lender. The builder cannot guarantee that its buyers will use that bank or mortgage company, but in the case of our example, the marketing strategies and the timelines that are stringently enforced certainly encourage the buyer to go with the program. It is up to the chosen lender to convert that opportunity into a construction loan or eventual, long-term, take-out financing, but selection is a tremendous leg-up.

In return for it alliance with the lender, which also carries a lot of positive public and media exposure in addition to the actual lending business, the builder calls the shots. Our profiled builder calls itself a selling machine. No argument here. It trains the lender in the builder's methods and insists on strict adherence to its policies. It negotiates favorable rates for buyers, sets deadlines for closings that impact the lender as well as the buyer, and is in a position, if it desires, to pick closing attorney's, escrow agents, and title companies. (These are not necessarily the same in every state.) Remember, many of the large homebuilders in this country are listed on the New York Stock Exchange and are much larger than either the local banks or the title companies they are dealing with.

Some homebuilders are now accused of collaborating or conspiring with title insurance companies to profit from providing them with nearly guaranteed business.

The current scheme, at least as alleged in Colorado and California, is pretty sophisticated stuff.

Enter the third player - a reinsurance company. Reinsurance is in common use in the industry (not just title insurance but also hazard and other types) as a way to share risk. No single insurance company can take on insuring a huge development such as the Empire State Building against fire, hurricane, liability, or terrorism, so they sell off pieces of the policy they wrote to other companies, sharing the premiums and sharing the risk.

In the case of title insurance, there is not much danger of the company suffering a crippling loss from writing a title policy on a $200,000 house in Toledo. According to Erin Toll, Colorado deputy director of the state's Department of Insurance, "Over 99 percent of the transactions involving title insurance don't require reinsurance." This is typically for "hugely expensive commercial properties or tiny title insurance companies." The California Department of Insurance estimates the loss ratio for the typical single family title policy at three to five percent.

Now here comes the kicker. Guess who controls the reinsurance companies? Yes, the homebuilder. The reinsurance companies, which are to a stunning extent incorporated in Vermont, collect premiums from the title insurance companies for assuming part of the risk of a policy and then return a large portion of the premiums - shall we say "kick back" - to the homebuilder for the original referral. These reinsurance companies are not necessarily owned by the homebuilders but are what investigators call "captive" to them.

Deputy Director Toll has stated that these reinsurance premiums were often grossly out of line with the risk, in some case half of the total insurance premiums they got from the builders (as originally collected from the home buyers). This may (ya think?) have forced up the title insurance premiums required from the insured, yes, those same homebuyers.

That so many states, so many home builders, and so many title companies are potentially involved in this mess makes a concise report on its current status almost impossible. To date, however, First American Title has agreed to repay $24 million to consumers nationwide. Fidelity National Financial has stopped issuing reinsurance policies and is negotiating settlements in some states. Commissioner Garamendi issued subpoenas to ten companies in February and March and has scheduled an April 4 hearing to take testimony from executives of LandAmerica and Fidelity National Title, two of California's largest companies; and more than a dozen builders in have been named in a suit filed by regulators in Colorado for guaranteeing First American further business in exchange for kickbacks.


Comments

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CS
on
The more I read about how the housing related industries operate, the more it looks like organized crime. There is a lot more going on than some title insurance kickbacks. If our government had any spine, or could wean itself from corporate Americas campaign contributions, it would investigate this entire industry and route out the crooks, from the builders and predatory lenders to the bogus warranty companies and code dept bribery, etc.
NS
on
CS hit the nail on the head (no pun intended). Visit the web site www.hadd.com to learn more about this out of control industry.
Secret!
on
This situation is only surprising to the regulators, its been going on for decades. Its about time the playing field gets leveled a bit :-}
ScamInMI
on
Not only the housing industry, but the unholy alliance between the incestuous legal industry cartel and the housing industry cartel, which then extrapolates into the political three ring circus for campaign contributions. You cant believe a word anyone of them says.
Katie
on
This article is very helpful to those who do not understand title insurance and the scandals that are coming into the forefront. Thanks for helping me and probably many others gain an understanding on this situation.
Piermi
on
Im buying a new house in Michign directly from the builder and I just found that they only pay $25 to buy my Owner insurance while I have to pay the full price to buy the Lenders insurance ($1785) if I use the title company reccomended by the builder (Chicago Title). This would be very different if I bought an old house from a private. The common practice is that the seller pays the full price on the owners insurance and the buyer is given a discounted rate (approx 40%).
lovegrove
on
I was ripped off by a title company in Flint, Michigan. They used the realtors builders rate policy and did not disclose this to me. They made an extra $300 and the realtor-builder received a kickback from this scheme. The worst part about this is the realtor could have cared less if he was my neighbor.
Joann
on
...Continued

I represented a private client (a friend) on a refi a few years ago, and I had to threaten the owner of a title agency that I would go to his underwriter if he did not give the correct reissue rate. Being in the industry, I knew the proper rate to apply. More lawyers who represent clients in home acquisitions should pay attention to the details of things like title insurance rates and recording charges to insure they are computed and collected properly.

Of course, in those states where lawyers are not a part of the closing process, and the title industry is left largely unregulated, there is a greater opportunity for abuse. In states like New York, where the premiums (if computed correctly) will be the same, anyway, the anti-kickback law aims squarely at the recipients, who will use market pressure to engorge themselves.

Continued ...

Joann
on
I am chief counsel for a title insurance agency in New York. Some states, including New York, New Jersey and Texas, have strong government involvement via their respective state insurance departments, which regulate the charges for title policies, but not necessarily always the costs of affiliated searches.

There was a problem a few years ago with some title agencies (and even underwriters) in New York charging an incorrect rate on refinances - a part of this had to do with the way the rate manual was set up at the time - that has been changed as of this past month. I strongly favor government oversight of the industry - there are too many opportunities out there for unscrupulous operators to fleece a largely unsuspecting public.

Continued ...

Joann
on
...Continued

RESPA (the federal law) aims at the payers - who wouldn't be paying at all if they had a choice (it's probably really hard for a title agent to resist being squeezed by, say, the homebuilder in the article, though in New York, the net impact on the consumer is zero because of the regulatory picture. Some states do require title agents to be licensed. Unfortunately, most of them seem to require a broad knowledge of other insurance lines in order to obtain a license.

Title insurance is so different from other forms of insurance. It makes little sense to make 70 or 80 percent of the course work and testing deal with issues that are irrelevant - but they do. Even those states with insurance regulation sometimes have regulators who misunderstand title insurance - because they have never specialized in the field and it really is tremendously different from casualty, life, and other lines. Joann -30-
monica j fox
on
Can anyone help me with this question> I bought a house, the listing agent ordered the title policy and put an exclusion that included my easement. He knew I was questioning its legality. he put the liber page number and all. Had I known my easement would not be covered, I would not have made the purchase because that was the exact thing I was questioning. I now find out I am landlocked and the title insurance company will not help me.
Anonymous
on
Yes, like it was said: This industry is a joke and a scam! Thank goodness I had the "pleasure" to work at a title company so I know I will not be taken advantage of when I buy my house! How convenient the type of insurance was created by Americans! I am only listed as anonymous because I have a pending lawsuit!
Anonymous
on
I worked for a title company, and recently severed my position due to their fraud, incompetence, kick-backs, over charging, verbal abuse, and the owner is a down right fool. The owner's mismanagement has cost several customers and business is going down the drain. Hey, it's going down the drain because they are idiots! I am so glad to be out of there! Yes, they do over charge, and will give a discount only if you ask for it! If you don't know you deserve a discount, how do you know to ask?!