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What Is Happening Out There? Share Your Story.

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What is happening out there?

We know that mortgage companies are closing right and left and that people are being laid off in huge numbers from those companies. Companies such as Countrywide, American Home Mortgage, Capital One and others have issued thousands of pink slips.

We hear that 5.12 percent of all mortgages were delinquent as of the end of the second quarter (June 30) which predated the real catastrophe in the credit markets and Conventional Wisdom is predicting some 1.7 million foreclosures over the next year.

But we are also hearing disquieting news about responses to these problems and that individual attempts to resolve them are being buried by the sheer number of problems that are clogging the system.

For example:

  • An investor who does short sales (buying property facing foreclosure at current value even if that is less than the amount due on the mortgage) reports that loss mediation employees at a mortgage servicing company he is dealing with are juggling ten times the number of files they usually handle. He claims that one employee has 1,500 requests for short sale decisions on his desk versus the usual 150.

    These are complicated transactions that involve an evaluation of the property and the borrower's ability to pay and can take weeks to sort out. Even when an attempt is being made to resolve a collection issue the foreclosure clock usually keeps ticking and delinquent accounts may end up in the attorneys' hands even while loss mediation people are trying to work out a settlement. Thus additional fees and another layer of bureaucracy play into the equation.
    '
  • Investors who are ready and willing to purchase property pre-foreclosure and who have had their purchases approved by the lender are waiting many weeks just to obtain a payoff amount in order to close the deal while the lender's attorneys proceed apace to complete the foreclosure, apparently unaware of the settlement agreement.
    '
  • We hear that even the most proactive of borrowers who attempt to get out in front of collection activities are spending hours on hold and are getting little help once they reach a real person to talk with.

Those are the rumors about the default part of the problem. We also hear that hundreds of buyers and sellers were abandoned at the closing table when American Home Mortgage closed its doors and that tightened lending standards have torpedoed home mortgage commitments that were, as fall as the borrowers were concerned, good to go.

Then there is the job fallout. We have a pretty good handle, if we had the heart to add it all up, on how many mortgage officers and their support staff is out of work. But how many jobs in related industries such as construction, title transfers, appraisals, and real estate sales support are also gone?

None of this is the type of information that shows up in government reports or can be researched on the Internet and we don't expect to draw statistical conclusions. But we are curious about the little stories, things that have happened to individual buyers, sellers; stories from people who are about to lose their homes or those who suddenly find themselves unemployed. They are little stories but they can ultimately have an enormous impact on all of us.

Do you have such a story? Have you lost out on a house you were all set to buy? Are you in the midst of a foreclosure and are finding it impossible to talk with your lender or get any help in resolving the problem? Have you been caught up in a foreclosure fraud scheme? Are you an investor with cash who cannot get a decision from your seller's bank or a real estate agent watching deal after deal slip away because of stricter lending standards or cancelled commitment? Do you have a story about desperate tactics on the part of sellers trying to unload their homes?

Tell us about it; nothing fancy, just the details. You don't have to provide your name unless you want to but please provide the name of your city and state. Submissions may be edited for length or clarity.

Click here to share your story or if you know someone that has a story to share please forward this to them. All personal information will remain private.


Comments

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Jeff
on Thu, Oct 4 2007 7:00 AM
I have been employed in the banking industry the past 24 years. Last March I was laid off. No work since then. Prior to that downsizing by the bank. The short term teaser rates of 4-5 years ago has caught them in a over inflated real estate market. People are so over extended due to economy & job situation in this country. If credit cards didn't exist as in 1929 where would we be?
sharon
on Thu, Oct 4 2007 7:00 AM
I work for a real estate company.....some buyers are afraid that they wont or cant get financing.
Paul
on Thu, Oct 4 2007 7:00 AM
Really tough times don't last, really tough people do So will be the case here. Inning 3, 6 to go, unless there are extra innings...
Angie
on Thu, Oct 4 2007 7:00 AM
I work for a local community bank our phones aren't ringing and the the borrowers looking for financing don't have any money saved.... The calls I get for refi's are borrowers who are in the 4% range facing a 2% adjustment
Erica
on Thu, Oct 4 2007 7:00 AM
I am a Mortgage Broker in Louisiana. We have seen so many changes in the past 5 months. What worked yesterday has changed today. Over half of our lenders have closed shop. Countrywide and Wells Fargo Wholesale closed up here and laid off hundreds of people. There are still alot of financing options available. We are staying positive and still doing business as usual.
Cindy
on Fri, Oct 5 2007 7:00 AM
You can't blame this on the Mortgage Brokers, or the Underwriters. The Investors set the credit guidelines that were being used by lenders for these loans. If the lender had an Investor that they could sell the loan to (due to the loan meeting that Investor's guidelines) then they would approve the loan. I work for a company that is about to close their doors as a result of this mess. The companies niche was non-conforming, or anything that didn't conform to FNMA/FHLMC guidelines.
Anonymous
on Fri, Oct 5 2007 7:00 AM
It amazes me that the industry as a whole including these video clips don't know where to put the blame...hmmm lets see 1% or more up front points charged to originate and a point or more in the rear and lets not forget that the lender rewarding the oringinator for adding in the pre-penalty and extra gravy for putting clients into a option arm that will get the borrower in trouble. Lets put a micorscope on the industry as a whole and hold not just the originator
Anonymous
on Fri, Oct 5 2007 7:00 AM
I left the Mortgage Business a few years ago, when I saw the writing on the wall. If there is anyone to blame for this problem it is the unscrupulous Mortgage Broker's that came into the business thinking it was a " get rich quick" opportunity. Those are the people that qualified a dishwasher for a $500k home and put them into an Option Arm, when asked how the loan would perform, they typically would answer, " I don't care, I made my $20k.
Jan
on Sat, Oct 6 2007 7:00 AM
I have been in this industry only 5 yrs In that timeframe, I have been with the same Broker. Since I started here the only thing that has been imbedded in my brain was to treat the Client as you would your family. I have put some 560 cr scores into homes w/ 100% fin, but I have done it honestly. I did it by the guidelines the Lender said I had to follow. Like Brittany Spears you heard "Give Me More", then they want to cry. The people w/ the money make the rules, not us. Stop blaming the Broker
Anonymous
on Sat, Oct 6 2007 7:00 AM
Cindy, With all due respect, ye the lender offered some aggressive liberal products. However, the lender was not sitting in front with the borrower's, reviewing their income just to find it short by a few bucks and then tell them .. " it's ok, I have this no income verification loan......" I didn't mean to implicate all Mortgage Brokers, I mean to point the finger at those that were only concerned about the YSP, and yes there were more than not
Catherine
on Sat, Oct 6 2007 7:00 AM
My story is like so many others out there. We bought our first home 3 years ago with less than perfect credit only to qualify for subprime loans. Our mistake was putting trust in the person doing the loans. We didn't know. We have never been late on our payments, however, daily we live in fear when it adjusts. Our payment is so high we live paycheck to paycheck to make it.
Carrie
on Tue, Oct 9 2007 7:00 AM
There is something to be said for a layering of risk. Lenders seem to have forgotten the basic principles of lending. Does your borrower have at least some cash going into the transaction? Do they have reserves? Do they have decent credit? Does the loan make sense? Of course there was going to be fall out when these basic principles of lending were compromised. In somewhat of a defense to the lenders, they were simply trying to meet the needs of the "instant gratification" generation.
Neil
on Wed, Oct 10 2007 7:00 AM
My story is like so many others out there. We built our first home 3 years ago and bit off more than we could chew with a subprime 3/1 interest only ARM. We have good credit, but not enough income coming in to make the new adjusted payment. Also, with around 100% LTV and DTI around 45-50%, we don't qualify for anything to get us into a lower payment. We don't blame anyone but ourselves, but we were also under the false impression that these loans would still be available when our ARM adjusted.
Raj
on Wed, Oct 10 2007 7:00 AM
I am a mortgage broker in AZ. Everybody blames the broker and lenders for the mess up. My opinion is that evrybody including the borrower, builders and the borrowers too have to be blamed for the situation.
Scott Felon
on Wed, Oct 10 2007 7:00 AM
Despite all the talk of a bubble, I can tell you that the mortgage industry needs to be cleaned up. Fraud is out of control in the mortgage industry and few people really seems serious about cleaning it up. It makes insider trading look like a joke.
Gary
on Thu, Oct 11 2007 7:00 AM
I heard the radio program "Fresh Air" last night on NPR and it was about the subprime debacle. Sounds like the blame for all of this falls on one man alone - Alan Greenspan. Give it a listen and post your thoughts.
ITS THE LENDERS!!! - Industry Insider
on Thu, Oct 11 2007 7:00 AM
The sneaky little secret that most people are missing is that it is the actual LENDERS that are at the heart of this. They are the ones who come into a Mortgage Brokers office and TEACH the broker how to do a "Stated Income" loan when it falls out as a Full Doc loan. They pay their Reps to get the loans done, all the time knowing that they (the lender) will have an EXTREMELY limited liability, because they are selling that loan to an investor right away. The LENDERS set this whole thing up!
Los Angeles Real Estate
on Fri, Oct 12 2007 7:00 AM
It seems like either the lenders became more conservative with short sale requests (believeing that the housing market is going to rebound anyday soon) or the loss mitigation personnel could care less about mitigating losses.
SEAN M IWASAKI
on Mon, Oct 15 2007 7:00 AM
I've done over 250 FHA loans in my career and believe in looking forward rather than pointing fingers (which is what everyone likes to do). I suggest we start to work together and figure a way out of this spiraling mess.

Personally I cannot complain, I make the most money and business in these times because this is when I personally stand out and my experience comes into play while others fall out due to lack of inexperience (if you want to know, even though it is non productive, I feel those people along with the overly excited builders, such as ones starting with "P" and "K" should be up there on the list but as said, look forward..."So What Now"?

One suggestion I support is a Mortgage Broker's Union? It is possible, especially if we gather online and boycott lenders who are not putting dollars (part of the billions they reaped and will reap if co-operate) into helping our cause to push Congress for one simple push of a button...
SEAN M IWASAKI
on Mon, Oct 15 2007 7:00 AM
Absolutely Positively No Negotiating and MUST BE 100% LTV and no CLTV limit at least until 12/08.

Every borrower is near or over 100% here in Las Vegas. Mr. Bush, you made your glorious 'I'm saving the American family' speech about the FHA save my home BS, and to date I don't know of one family in Nevada that has benefited from that program. 1st of all, you have to be behind in your mortgage to qualify for that program unless the current lender will re-do a 2nd mtg or subordinate, but they won't unless you are behind too!
SEAN M IWASAKI
on Mon, Oct 15 2007 7:00 AM
I have families (borrowers) who are just scraping by to keep their credit good, borrowing from everyone they have contact with just to stay afloat and the plan is strictly for those behind? We have to tell them to stop paying??? Reason, otherwise they don't qualify or the current mtg co will not negotiate cutting their 2nd mtg or won't subordinate. It's from Customer service to Loss prevention! That's unbelievable!

LOOK!!! FHA MUST be raised NOW!!! For us $417k and allow 100% financing for those who have fico's above say 600(my suggestion)... I thought FHA was there to make the American Dream of owning a home happen? Didn't know they are just the puppet office for Congress. Isn't Congress just a bunch of lawyers?
SEAN M IWASAKI
on Mon, Oct 15 2007 7:00 AM
Do they even know the ins and outs of mortgage finance without taking into consideration the influence of those protecting their profits from the entire hoax in the first place?

The house past it, the president seems to support it. How many beans have to be counted to understand how to fix it? I truly believe myself, my secretary and a 2nd year math major at the local college could knock it out in a few hours on an Excel spread sheet! Really.
SEAN M IWASAKI
on Mon, Oct 15 2007 7:00 AM
They can always retract it, every other lender in the US did so (CWBC to mention one Very large one). Also, a centralized loan program and loan finder for those families who deserve help and qualify, but just don't have a program because of Wall Street and Congress (who I'm sure is influenced by those same entities) have pulled their Trillions of profit from the market so as to not loose any of that basically tainted money, "stolen" from a lot of innocent families! I'm wondering if anyone is with me? Or is it just here in Las Vegas and Arizona? Whether who or what was the problem...What is the solution? The answer in my 14yrs experience and opinion is FHA! Raise the limit already, even 10% increase will make a difference that you would not believe here in Nevada, make same rules as current FHA Save my home program or whatever it's called.
George
on Mon, Oct 15 2007 7:00 AM
My lending unit was rewarded for growth & quality in 2006. I was even Emp of the year. 1 year later - unemployed. My company paid no attention to the red flags. We pointed out the flaw in score driven underwriting. They were not counting mortgage lates! But no one would listen. Instead we were told to buy more. We hosted buys, where we did not even look at the files. We copied the 1008 taking ook the sellers word & bought the loans. The lending banks are to blame but I do not have the answer.
Donna
on Tue, Oct 16 2007 7:00 AM
Both of us are in the business. 18+ Years as Real Estate Agent, 4 Years as Real Estate Appraiser and we're faced with selling our home and are in debt way over our heads. My husbands best intentions in handling our money has carried us for 3 years. My appraisal business while new, bottomed out this year when the sub prime loans were stopped. We're faced with finding JOBS after almost 20 years in this business. We are devestated and heartbroken.
anonymous
on Tue, Oct 16 2007 7:00 AM
I am a Realtor in Florida. Good for me ,yup!! This is a long term problem. I see empty houses,just sitting there, no one taking care of them. Through county records I can find who owns it, usually a bank or finance company.Can not get any response, noboby knows anything.Even with a potiential buyer, getting any answers is impossible. There are good buyers out here-the finance companies have got to get it togeather.The hay days are over.We can't do anything without answers.Florida
T
on Tue, Oct 16 2007 7:00 AM
I have been in the mtg industry for 17 years and have seen many people/companies come and go. It is the strong and honest people/companies that did right by their borrowers that will remain! I am sick of everybody blaming this mess on the lenders! The borrower is the one who is "signing" the papers. They must KNOW and UNDERSTAND what they are signing or why are they signing?? Because they always WANT more and the lenders who are now out of business came up with a way of getting them more.
Dolly
on Fri, Oct 19 2007 7:00 AM
My spouse and I bought our home 13 years ago (30 year fixed mortgage) and we've always made our house payments on time. We were notified several weeks ago that our mortgage company's check for our property taxes was returned. It's a CONTRACT. If we don't pay our house payments we lose our house. What happens to the mortgage company when they don't uphold THEIR end of the contract? I don't know WHO is responsible for this messbut we really resent being sucked into into it!
Long Term
on Tue, Oct 23 2007 7:00 AM
Having orginally entered the mortgage industry in the 80's from a true Retail standpoint, I entered subprime in the late 90's only to discover (whoa!) the mindset was different. Throw out the traditional processing/underwriting credit based off the overall credit and look at credit scores and mortgage history only? who cares if there's a BK? who cares if there are NUMEROUS collections/judgments/tax liens!! Talk about culture shock.

Upper management telling you do the loan, when you know in your gut the loan shouldn't be approved, when you sit there and think...OMG WHY aren't they making borrowers clean up their credit with some of the $50k cash out they are getting???? why wouldn't you as the consumer WANT to? because noone is making you do it? it's like digging a deeper hole...get the cash out and spend it fast.

Now I'm not blaming ALL borrowers, ALL lenders however, I do focus on credit scores.....it's bunk, credit scoring should never! have come in to play....someone can have a high 600's even 700 score and have had a bk or have collections OPEN, etc. there is no rhyme or reason to the credit score calculation. If things are "fixed" in the industry Credit Scoring should be one that is eliminated and/or emphasis not placed on it so strongly.

Unfortunately, a lot of loans Underwriters and Processors receive(d) 8 out of 10 times they were told to "let it go" OR upper management SIGNED off on the deals, overriding their decision. Upper management should TRUST in the people they employ to do their jobs as Underwriters, processors to know whether a deal is "solid" or not. Now A LOT OF OPERATIONS PEOPLE ARE OUT OF WORK, UNEMPLOYED, THE UNEMPLOYMENT MARKET IS SATURATED due to CFO, Executive Management DECISIONS.

A lot of people have been in the business for MANY years, it's ALL they know, and now the ones they/we are all treading water hoping the market comes back or at least stabilizes. This Superfund SIV,if it goes through which of course we know it will,future blowup waiting to happen,Financial advising?? ironic how financial advising seems to have become the "latest" big thing. no one was interested in helping a borrower CLEAN UP their credit until it's too late.

I was with one mortgage industry company for 10yrs and this company was considered "Conservative" compared to the top players and yet we still ended up having our doors shut. The majority of the time our business earned was due to customer service not pricing etc. Who is going to pay our mortgages? If it's all you know for 20+yrs what do you do? It's not ONLY people who were given these products the little people IN the mortgage industry are suffering due to BIG business/corporations' greed.

In closing...yes some borrowers took advantage (investor properties, etc, they probably knew what they were doing playing fast and loose taking a gamble) others probably had no clue, lenders/brokers/servicers/securities....CFO's, top executive management, the owners, the financial corporations.....they knew, bottom line...show them the $ and that's where they will be.

It's a terryifying time out there for borrowers, laid off mortgage personnel, the little people. the blame doesn't lie with the little people. you know as well as I if you need a job, short of doing anything illegal, of course! fraud always was and always will be TABOO, you will do what you are told to do to keep your job. The blame goes to the corp's, CFO's who CREATED the products, designed the credit score calculation, etc. They should be the ones's held responsible for cleaning up the mess they created.
Anonymous
on Wed, Oct 24 2007 7:00 AM
Like many I have been trying in the last 6 months to negotiate a short sale of my home, in a neighborhood where prices have dropped more than the appraised values of home and foreclosures are soaring. We have had two good offers on the house, the lender has requested tons of paper work 4 times, been on numerous phone calls, everyone is getting fraustrated. With about 1 week to foreclosure, what else can we do here?

The statement below is very true, I have been trying to get approval from loan Services for short sale to avoid foreclosure and everyone is getting fraustrated, paperwork requested 4 times, etc, we just have a week to foreclosure "In the end this hurts everyone. The homeowner loses their home to foreclosure and irreparably damages their credit. The real estate agent does a ton of work but doesn't end up getting paid"
Denne
on Wed, Oct 24 2007 7:00 AM
This article is great. I am a Realtor and have been working with 25-40 homeowners at any one time facing foreclosure and regardless of who wants to blame who for what...the bottom line is the lenders are shooting themselves in the foot and creating an even worse economic situation by not handling the files and cooperating. Lenders are NOT working with homeowners and I sometimes wonder if the claims of "We never got that fax or paperwork," is bad attempt to weed out and eliminate volume.
Billy Burke, CAI - AARE
on Wed, Oct 24 2007 7:00 AM
By the way: I have personally been involved with over 3000 real estate transactions since 1988, sold my first property on the Internet in 1994, founded the first B2B Internet auction in 1998, raised over $12 million in venture capital during the dot-com bubble in 2000, signed the largest auction contract in history in 2001 and have been working on cracking the code to use the Internet in conjunction with traditional auctioneer methods since August of 2001.
Barbra
on Wed, Oct 24 2007 7:00 AM
Our company buys second mortgages and it really upsets me when I see the Realtor getting more than us. I have quit letting the first tell me that they will only allow the second to receive $1,000. If that is the deal then foreclose. Now back to the Realtor, they want me to take 3,000 on a balance of 200,000 yet the commission is 6% sometimes 7%. That does not happen anymore either. I was a Realtor so I know that when everyone is giving a little they need to give.
bob
on Wed, Oct 24 2007 7:00 AM
Mortgage brokers screwed me good on a interest only payment 8 percent rate credit score 723 ??
Anonymous
on Thu, Oct 25 2007 7:00 AM
Prospective buyers who have been on the fence about buying a home (as a principal residence in which you intend to occupy for a minimum of five years) should get into the market. It may sound cruel but one person's misfortune is another's opportunity. With home price adjustments the market has become more affordable and prices are much more reasonable. Do not be afraid to make an offer.
Anonymous
on Thu, Oct 25 2007 7:00 AM
Yes there were a lot of bad loans made but the market over reacted and is treating all sub-prime loans as if they will default. Not all loans will default. There is no way to know how many will or will not until those mortgages are no longer existent either by being written off (short-sale/foreclosure) or paid off.

If demand drops off and it's coupled with more fear of loss (sellers trying to get out before it's too late) it causes inventories to rise again disturbing equilibrium in the housing market. As long as there are significantly more homes on the market than buyers available to purchase them home prices will drop. Were risky loans made? Yes. Many.

Congress must allow the FHA, Fannie Mae and Freddie Mac to help homeowners who could otherwise be able to afford a mortgage payment while all others should be settled or foreclosed. Sad but the only real solution. It is better to face the harsh reality than provide a band-aid solution to homeowners who had no business buying in the first place.

As fear of impending defaults are eased by the FHA investors should move capital back into the mortgage markets (including sub-prime) BUT be certain to employ sensibility in credit/risk grading decisions.
Anonymous
on Thu, Oct 25 2007 7:00 AM
Really this is a great market. Will you be the one saying how great of a deal you got when the next boom comes knocking or will you join the heard of nay-sayers who will wish they did something with the opportunities were prevalent.
Maureen
on Fri, Oct 26 2007 7:00 AM
I sold my home in a short sale in NJ and the bank was wonderful. They actually took $100k less than was owed on the home. The whole process took less than a month. I told them I had an offer, they sent an appraiser before the offer even came to them. I then faxed them the offer and my financial information. They approved the deal in 2 days. The buyer paid cash, so it took him only a few days to get the title work and close. Was a very easy process.
Bill
on Fri, Nov 9 2007 8:00 AM
I believe it is too obvious for all of us to see....The first person to blame are the appraisers that call the mortgage person (2nd person to blame) and ask what the subject home should appraise for....fraud. 3rd person to blame are the clients/customers who are signing the papers....
Brenda
on Sun, Nov 11 2007 8:00 AM
After moving my children across country "to be closer" to my only sister- whom by the way owns the family house and offered it to us if we moved, we are homeless after she and her husband decided to accept an offer of $1000 down and $500 a month until they receive 10k from an out of state investor.. .I want the chance. Anyone know of a finance company that will lend purchase money for an 8k auction home to an SSI recipient with a severe mobility impairment, who just happens to be U-Haul weary?